Technology
Direct Couriers has always been at the forefront of technology innovation. With our team of developers, we are able to develop customer solutions inhouse and without the red tape.
We were the first transport company in Australia to integrate what 3 words into our job booking functionality, and continue to develop market leading solutions.
Direct Couriers
Whether you are booking a job though our local customer service team, our online portal or are fully integrated and automated, Direct Couriers offers the highest levels of technology services available. From delivery notifications throughout the journey, to live driver tracking, or the final proof of delivery with photo arriving within seconds of the actual job, Direct Couriers offer the same level of visibility and surety no matter what service you require.
Our email delivery notifications allow you to customize the notification to include your own company logo as the header
The POD includes a photo at pick up and delivery. This ensures the goods that are collected in good condition and delivered in the same condition.
Our SMS delivery notifications allow you to customize the delivery message to your own special customer salutation.
Our customer dispatch system, allows you full control over the management of our dedicated vehicles. You have full visibility of all the Direct Couriers vehicles on your fleet, including your owned vehicles. You can simply assign deliveries from the screen or even hand over to our adhoc fleet if you require overflow.
At the start of each day, our drivers perform a vehicle maintenance check audit before they accept a new job.
Direct Couriers were the first transport company in Australia to integrate What 3 Words into our booking system. This is perfect for deliveries to construction sites, hospitals or anywhere that requires a specific drop off point or hard to find area. What 3 Words can pin point the exact location down to a 3 square metre area, anywhere in the world.
Direct Cold
Offering full temperature controlled refrigerated transport 24 hours a day, 7 days a week. Our wide range of vehicles offer full temperature logging, reporting and all the delivery notifications that you expect from Direct Couriers.
Our temperature reports can be provided for each job, and provide peace of mind that your temperature sensitive job was delivered within the required range at every step of the way.
Our vehicles are audited regularly to ensure the required temperatures are accurate and correct. Each vehicle is fitted with 10 loggers throughout the vehicle and special tests are conducted over a 24 hour period to monitor and measure any temperature fluctuations within the unit. The reports are created by a 3rd party audit company to ensure validity of the results.
Direct Road
With our overnight palletised freight linehaul service between Brisbane, Sydney and Melbourne to our dedicated trailer loads intrastate and interstate, talk to our experienced team at Direct Road regarding your exact requirements. Our linehaul services offer 24/7, 365 days a year linehaul solutions.
We even offer backfill linehaul on a weekly basis. Talk to us now.
The Optix system monitors the road ahead as well as the drivers eye and body movements. If driver fatigue is detected, alerts are sent and the drivers are contacted immediately. Safety for all is the highest priority.
Our linehaul fleet is tracked Australia wide. This allows our customers to view exactly where their shipment currently is, whether that is regional or interstate.
Direct Home
More than ever, ecommerce customers are demanding a variety of choice with their delivery options. If your business doesn’t offer it’s customers an option to receive their purchase the same day, along with the standard next day up to a week away service, then many customers will look elsewhere.
Direct Home offers the unique point to point delivery service. We will pick up from the store/distribution centre and deliver the purchase within hours of the booking. Whether you require, day time, twilight or weekend or even two man delivery, talk to our specialised team and let us develop the solution you require.
Our email delivery notifications allow you to customize the notification to include your own company logo as the header
The POD includes a photo at pick up and delivery. This ensures the goods that are collected in good condition and delivered in the same condition.
Our SMS delivery notifications allow you to customize the delivery message to your own special customer salutation.
Our Direct Home division, utilizes specialized route optimization software to ensure the correct vehicle size and set runs are providing the most efficient and cost effective methods available.
Direct Exclusive
Does your business currently require a fleet of vehicles to deliver to your customers multiple times a day?
Has your fleet been performing the same set runs for many years?
Our Direct exclusive team will provide a think tank of solutions to ensure your business and customers receive the highest levels of service, while reducing overall costs and improving productivity.
Our team analyse your existing set run structure, review your requirements, and utilising our technology tools, route optimisation simulation software, service and vehicle size options provide a solution that maximises your productivity and provides a continuous improvement process.
Talk to our Direct Exclusive team now.
For customers utilising our dedicated set run services, we can provide detailed driver reports showing exact GPS route, speed and stop times throughout the entire day.
